Microsoft 365 Administration Essentials

Categories: Microsoft 365
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About Course

12 months of access. Your one-time payment gives you access to this course for 12 months from the day you are enrolled. It does not renew automatically. Want the whole catalogue? All-access membership is coming soon.

How this course works

  • 12 months of access from the day you enrol
  • Self-paced lessons, hands-on labs and resources
  • Certificate of completion when you finish
  • Secure checkout with card (Stripe) or PayPal

Prefer live instruction? See the weekend cohorts. Want the whole catalogue? Membership is coming soon.

Microsoft 365 is the backbone of how most organizations work. This course shows you how the tenant fits together and how to administer it properly: users, groups and roles, Microsoft Entra ID, Exchange Online, Teams, SharePoint and OneDrive.

You will also learn the operating rhythm of a good administrator, from service health and change management to a monthly checklist you can use straight away.

Use scripts at your own risk. The PowerShell scripts and commands in this course are provided for educational purposes only, “as is” and without warranty of any kind. Always review and test them in a non-production environment before use. You are solely responsible for any script or command you run in a production environment and for any resulting data loss, service interruption or other damage. Okowil Solutions Inc. accepts no liability for the use of this material. Read the full terms.

What Will You Learn?

  • Navigate the admin centres and know what each is for
  • Manage users, licences, groups and admin roles
  • Administer mailboxes, mail flow and email authentication
  • Govern Teams, SharePoint and OneDrive sharing
  • Run the tenant with a repeatable monthly routine

Course Content

The Microsoft 365 Tenant
How a Microsoft 365 tenant is put together: domains, licences, the admin centres, and the users, groups and roles you manage every day.

  • Tenants, domains and licences
  • The admin centres and what each is for
  • Users, groups and roles
  • Module 1 quiz: The Microsoft 365 Tenant

Identity with Microsoft Entra ID
How identities are created, synchronized and protected in Microsoft Entra ID, from hybrid sync and MFA to self-service password reset and guest access.

Exchange Online
Managing mailboxes and groups, understanding how mail flows in and out of the tenant, and setting up SPF, DKIM and DMARC correctly.

Teams, SharePoint and OneDrive
How the three collaboration services share one foundation, how permissions and sharing really work, and how to govern workspaces over their whole life.

Operating the Tenant
Running Microsoft 365 as a service: staying ahead of incidents and changes, reporting on usage, and a monthly routine that keeps the tenant healthy.